Policies
RIGHT TO REFUSE SERVICE:
We reserve the right to refuse any guest for improper conduct, tardiness, no shows or any situation we deem appropriate.
CANCELLATION POLICY:
Please understand that when a guest forgets to cancel or reschedule their appointment without giving enough notice, we miss the opportunity to fill that appointment time. We require a non refundable deposit to reserve appointments for all clients.
In the event a guest needs to cancel or reschedule, we require a 24-hour notice. Cancellations or missed appointments without a 24-hour notice will result in 50% of the booked services charged to the card on file.
Late appointment arrivals will be taken by situation, and only if the guest arrives less than 10 minutes after the scheduled appointment time. If a guest checks in more than 10 minutes after their scheduled appointment time, the appointment will not be serviced.
Additional Guests:
In order to maintain the safety and comfort of our guests, additional guest are not permitted. Children are permitted one adult guest during their appointment.